Q: Factory ? Yes ! A: We are a factory with more than 200 employees.Welcome order.
Q: If we order the samples today, when it will be dlivery and arrive ? A: In general same day we will ship it out and you can see it online the second day, and will cost about 3-4 days arrive.
Q:Which shipping service you will use for my goods ? A: We used DHL,Fedex,UPS,TNT,EMS as customer like.
Q: Where is your factory located? How can I visit there? A: Our factory is located in 4 / F, 53 Longsheng Road, Longxin Community, Longgang Street, Longgang District, Shenzhen, China.
Q: How does your factory do regarding quality control? A: Quality is priority. QC department with professional quality assurance specialist attach great importance to quality controlling from the very beginning to the very end. Our factory has gained Rohs, CE authentication. Etc
Q: Please let us know if your product does not arrive in your delivery time frame? A: This situation never happened in our company till now, because we have professional managerial personnel to overview and control for every parts of production, and we usually have training to every staff.
Q: What will u company do with defected items? A: For all our products, 2 year warranty has been provided, any problems during this period, we will take full responsibility andyou can feel free to send goods back and then we will help-you resend all defected goods or paid money back!