We are a manufacturer specializing in the production of led products, our factory's address is in Shenzhen, China. Our factory area is 1,000 square meters and the daily output is 10,000. At present, there are 15 R & D teams, 4 production lines and 8 quality inspectors. We have test inscriptions to ensure that each batch of products produced has quality assurance, for more company introductions, please visit our store homepage.
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Q1. Can I have a sample order for the christmas deer ornaments?
Yes, we welcome sample order to test and check quality, mixed samples are acceptable.
Q2. What about the lead time?
Sample need 3-5 days, mass production time need 1-2 weeks for order quantity.
Q3. Do you have any MOQ limit for the christmas deer ornaments?
Low MOQ, 1pcs for sample checking is available.
Q4. How do you ship the goods and how long does it takes to arrive?
We usually ship by DHL, UPS, Fedex or TNT, it usually takes 3-5 days arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for christmas deer ornaments?
a. Firstly let us know your requirements or application.
b. Secondly we quote according to your requirements or our suggestions.
c. Thirdly customer confirms the samples and places deposit for formal order.
d. Fourthly we arrange the production.
Q6. Is it ok ro print my logo on christmas deer ornaments?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7. Do you offer guarantee for the products?
Yes, we offer 1 years warranty for our christmas deer ornaments.
Q8. How to deal with the faulty?
a. Firstly, our products are produced in strict quality control system and the defective rate will be less than 0.2%.
b. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.